Sales Lead - mgm national HARBOR, md

SUMMARY:

The Sales Lead will be responsible for assisting customers with their shopping needs, offering styling inspirations and providing an exceptional shopping experience. As part of the management team the Sales Lead will assist in basic daily operational duties.

MAJOR RESPONSIBILITIES:

SALES GENERATION:

Drive sales through active clienteling, add-on selling, and networking. Assist the customer by wardrobing and selling merchandise that effectively meets and exceeds their needs. Be proactive in achieving selling standards and goals on a consistent basis. Provide merchandise information and current fashion tips to increase sales and customer satisfaction. Assist fellow Sales Associates in building sales and assisting customers.

CUSTOMER SERVICE

Create a repeat customer base through active client outreach, building and maintaining relationships. Utilize the Client Program and Book to develop and build a client base that generates sales on a consistent basis. Along with Store Manager, devise VIP events and programs to build client loyalty and acquire new customers.

MERCHANDISING:

Maintain displays, fill in merchandise on sales floor, and assist in floor-set execution. Replenish merchandise on a daily basis to ensure all styles and color-ways are represented on the sales floor at all times. Assist in maintaining cleanliness of store and merchandise room. Process incoming and outgoing. merchandise shipments as needed

QUALIFICATION AND EXPERIENCE:

2 - 3 years of luxury retail experience
Competent computer skills to work on our POS system, Microsoft Office
Suite and write emails
Good verbal and written communication skills
Must be able to work flexible schedule including nights and weekends
Possess and uphold a friendly, positive and professional behavior
Ability to foster a work climate that inspires mutual trust, respect
and teamwork